Privacy Policy

At cvresumeexperts.com ("Company", "we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use any of our services.

By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

• Full name
• Email address
• Phone number
• City / location
• Career information, including work history, education, skills, certifications, achievements, and job targets
• Existing resume, cover letter, LinkedIn profile details, SOP details, and related documents
• Payment-related information necessary to process your transaction through third-party payment providers
• Communication records, feedback, and revision requests
• Technical information such as IP address, browser type, device information, cookies, and website usage data

2. Purpose of Collection

We collect your information to:

• Deliver resume writing and related career services
• Communicate with you regarding your order
• Verify order details and service requirements
• Process payments
• Provide revisions and customer support
• Improve our services, website performance, and user experience
• Send service-related updates, offers, and promotional messages, where permitted by law

3. Sensitive and Professional Information

When you use our services, you may voluntarily share career and personal details such as employment history, educational background, contact details, and professional achievements. You should only provide information that is accurate and that you are comfortable sharing for the purpose of receiving our services.

4. Consent

By submitting your information, documents, or order details, you consent to our collection and use of your information for the purpose of providing our services. You may request withdrawal of consent in writing; however, if the information is necessary to provide the service, we may be unable to continue the order after such withdrawal.

5. Cookies and Website Usage Data

Our website may use cookies and similar technologies to:

• Remember user preferences
• Analyse website traffic
• Improve site functionality
• Support marketing and remarketing efforts

You may disable cookies through your browser settings, but some website features may not function properly.

6. How We Share Information

We do not sell or rent your personal information to third parties. We may share information only in the following situations:

• With internal team members, writers, editors, or consultants involved in delivering your order
• With trusted service providers such as payment processors, hosting providers, email service providers, or analytics partners
• Where disclosure is required by law, court order, or lawful government request
• Where necessary to protect our legal rights, prevent fraud, or maintain website security

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect your information from unauthorised access, misuse, alteration, or disclosure. However, no online platform can guarantee absolute security, and users share information at their own risk.

8. Data Retention

We retain your information only for as long as reasonably necessary to:

• Complete your order
• Provide revisions or support
• Comply with legal, accounting, tax, or dispute-resolution obligations
• Maintain internal service records

9. Your Rights

Subject to applicable law, you may request to:

• Access the personal information you provided
• Correct inaccurate or incomplete information
• Withdraw consent for further processing
• Request deletion of certain information, where legally permissible

Requests may be sent to our support email.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or terms of those third parties. You should review their policies separately.

11. Marketing Communications

We may send service updates, offers, or promotional messages by email, call, WhatsApp, or SMS using the contact details you provide. You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

12. Children's Privacy

Our services are intended for individuals who are legally capable of entering into a contract. We do not knowingly collect personal information from children without lawful authority or guardian involvement where required.

13. Grievance Officer / Contact

For privacy concerns, correction requests, or grievances, please contact:

Grievance Officer: Rishi Tiwari

📧 cvresumeexpertss@gmail.com
📞 +91 8005291106

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date. Continued use of the website after changes means you accept the updated policy.